Free Global Shipping from Thailand with damage protection

Thank you for choosing our services! We are committed to providing you with the best and most convenient shopping experience.

Your order will be dispatched within 1-2 business days upon receipt of payment.
Orders placed during weekends or public holidays may require additional processing time.
Estimated delivery times:
- International (outside Thailand): 15-25 business days
- South Africa: Please note that shipping to South Africa may experience additional delays beyond the usual estimated delivery time due to local customs inspections and postal service issues.
- These estimates may vary due to customs inspections or transit delays.

Once you place your order, you’ll receive an email with your order number and details.
When your order is dispatched, we’ll send you a delivery confirmation email with a photo of your package and tracking information.

Easily track your order by clicking the “Track Your Order” link in the delivery confirmation email.

Shipping estimates are provided by Thailand Post. Delays may occur due to factors beyond our control, such as customs inspections or transit issues. We apologize for any inconvenience and appreciate your understanding.

Thailand Post sets a value limit for international shipments. Orders exceeding this limit may be sent in multiple packages, each with its own tracking number.

If an item is damaged during transit, please contact us promptly at rlprojectparts@gmail.com We will work with the carrier to provide a replacement.

We offer complimentary shipping for the initial delivery attempt. If the delivery is unsuccessful, you will be responsible for the shipping costs for resending the package. These costs will be based on actual shipping fees, and we’ll communicate the details via email once we receive the returned package.

In case of order cancellation, the payment processing fees are non-refundable and will be deducted from the refunded amount. Please note that the transaction fee may vary depending on the payment method used and may also be deducted from the refund. If you wish to cancel your order, please notify us through any of our communication channels, including email, Facebook, or Instagram.

Potential delays due to customs inspections, import duties, taxes, and brokerage fees are beyond our control. Please consult your country’s customs office for detailed information.
We do not assume responsibility for any customs fees or taxes imposed by the destination country. It is the customer’s responsibility to settle such fees or taxes.
If a package is returned to us because the customer refused to pay these fees, we cannot offer a refund. The package will not be resent unless the customer agrees to pay the actual reshipping costs.

We are committed to providing high-quality products. All items come with a 30-day quality guarantee. To avoid unnecessary returns, please review the product specifications and ensure compatibility with your vehicle before purchasing. If any issues arise within this period, please contact us for assistance. Replacements will be provided on a case-by-case basis after a thorough review of the issue. Please note that customers are responsible for the return shipping costs.

We prioritize your privacy. Your personal information will only be used for shipping and service purposes and will not be shared with third parties without your consent.

We are unable to modify the delivery address once your order has been placed.
For any other questions or concerns, please contact us via email at rlprojectparts@gmail.com or through our Instagram and Facebook inboxes.